Lesson Policies

Registration and Scheduling

Lessons are held once a week for 30 minutes, in person or online.
Registration reserves a recurring lesson time from the starting date through June 30.
The regular season runs Monday through Saturday from September to June.
Summer lessons operate on a reduced schedule and require separate registration.
Lesson times are not automatically carried over to the following season.
Trial lessons are available for $25.
Student recitals are held in December and June.

Weekly 30-minute lesson: $32.50
Typical four-lesson month: $130
Invoices are issued at the beginning of each month and adjusted to the number of lessons scheduled.
Payment is due within the first week of the month.
Tuition reserves the student’s weekly time and remains payable regardless of attendance.
Lessons may be suspended and the reserved time released if an account becomes overdue.

Cancellations must be submitted to the school at least 24 hours before the lesson.
Students may receive up to four make-up lessons per registered lesson series between September and June.
Late cancellations, missed lessons and student no-shows are not eligible for make-ups, credits or refunds.
Make-up lessons are subject to availability and may be scheduled with another qualified instructor.
Once booked, a make-up lesson cannot be cancelled or rescheduled.
All make-up lessons expire on August 31 or when the student withdraws, whichever comes first.
Rock Band absences are not eligible for make-ups or credits.
Arriving late does not extend the scheduled lesson time.

If an instructor is unavailable, the school may provide a qualified substitute.
If no substitute is available, the lesson will be rescheduled or credited.
Make-ups resulting from an instructor’s absence do not count toward the student’s four-lesson allowance.
If the school closes because of severe weather or another emergency, affected families will be advised whether lessons will move online, be rescheduled or receive a credit.

An absence of three to six consecutive weeks may be placed on hold with at least two weeks’ advance notice.
A hold fee of $13 per scheduled lesson reserves the student’s regular time.
The hold request form and payment must be submitted before the absence.
Students must return on the agreed date or provide at least one week’s notice of any change. Otherwise, the reserved time may be released.
Families who do not require their time to be held may withdraw and register again later, subject to availability.

Written notice must be submitted to the school before the end of the current month to discontinue lessons for the following month.
Notice given only to an instructor is not considered formal withdrawal.
Registration and billing continue until the school receives written notice.
Current-month fees are non-refundable.
Lump-sum payments are non-refundable, but unused credits may be transferred to another student or applied toward store merchandise.
The student’s regular time is released at the end of the final paid month.

An in-person lesson may be changed to online up to 30 minutes before its scheduled time, subject to instructor availability.
For a last-minute change, contact the school by both phone and email.
Technical problems on the student’s side do not qualify for a credit or replacement lesson.

Registration in lessons confirms acceptance of these policies.